I am a French native speaker that also speaks English proficiently. I am using both languages professionally.

To gather user feedback, I employ a variety of methods such as conducting user interviews, usability testing, surveys, and analyzing user analytics. These approaches allow me to gain insights into user needs, pain points, and preferences, which I utilize to iterate and improve the design.

I utilise a range of industry-standard tools for UX/UI design such as Figma, Sketch, Zeplin, Adobe Creative Suite (Photoshop, Illustrator, InDesign), InVision and Notion. These tools enable me to create wireframes, prototypes, and interactive designs that effectively communicate the user experience and visual elements of the product.

I value open and collaborative communication with clients regarding design revisions and feedback. I carefully consider their input, address their concerns, and ensure that the design aligns with their vision and goals. I strive to maintain a positive working relationship by actively listening, providing clear explanations, and presenting revised designs that reflect the feedback received.

Designing for accessibility and inclusivity is a priority for me. I follow established guidelines such as WCAG (Web Content Accessibility Guidelines) to ensure that the design is accessible to users with disabilities. I also consider diverse user needs by performing usability tests with a diverse set of participants, and incorporating inclusive design principles into the overall user experience.

I am flexible and adaptable when it comes to communication and project management. I typically prefer a combination of methods, including email, video calls, and project management tools like Asana, Trello or Notion. This allows for efficient communication, progress tracking, and effective collaboration throughout the project lifecycle. I am also open to utilizing any preferred communication and project management tools that may already be in place.

Yes, I am available for ongoing support and maintenance after the initial design phase. I understand that products may require updates, enhancements, or troubleshooting, and I offer my expertise to provide ongoing support to clients as needed. We can discuss the specific terms and arrangements for ongoing support and maintenance based on the project requirements.

My rates and payment terms vary depending on the scope and complexity of the project. I typically provide clients with a detailed proposal that includes project milestones, deliverables, and associated costs. Payment terms are agreed upon in advance, often involving an initial deposit, milestone payments, and a final payment upon project completion.